Frequently Asked Questions
Learn More About Our Company & Services
At Alton Bay Blinds of New England, we strive to make your next window treatment solution as convenient and stress-free as possible. That is why our local team is answering some of your most frequently asked questions. If you are ready to schedule your free, in-person and no-obligation consultation, reach out to our technicians today by calling (603) 945-5884.
What Services Do You Offer?
We are a one-stop shop for all of your window treatment needs. Our team works with the best brands and manufacturers on the market to provide the highest quality window coverings possible. We will help you design your window treatments, measure your windows, place the order, and finish with an exceptional installation. We are by your side from start to finish, and customize every service so it seamlessly fits your property.
How Do You Compare to “Big-Box” Stores?
Our team has nothing against big-box stores. However, they lack the personal touch that can help you navigate the potentially overwhelming amount of options and create custom fittings. There is also no guarantee as to the quality and durability of their offerings. At Alton Bay Blinds of New England, we are a certified Hunter Douglas dealer, carrying a wide array of the highest quality products on the market. Additionally, we custom fit every treatment, so you enjoy years of hassle-free and beautiful window coverings. With knowledgeable technicians delivering a personal touch, we help you design the perfect system for you.
How Long Does It Take to Get my Window Coverings?
Our team is known for our fast response times and services. We are able to offer same-day consultations to get the process started as soon as possible. Once your order is placed it can take 1-3 weeks for blinds and shades to arrive, 4-8 weeks for plantation shutters, and 2-3 weeks for rolling shutters. We then schedule a convenient time to seamlessly install them.
I Live Outside Your Service Area. Can I Still Order from You?
Absolutely! We are capable of both shipping your order to you as well as sending samples for you to look at before you decide.
Are You Able to Install my New Window Coverings?
Of course! We have one of the best installation teams in the area. We are insured and bonded professionals, which means your new window treatments are in good hands from start to finish. Our team works quickly and cleanly, so you are left with beautiful results every time.
How Long Does It Take To Install Blinds?
Once you have your blinds or shutters ready to go, it's a relatively quick process to install them. On average, one blind will take about 20-30 minutes to install, and each blind after that will take an additional 10-15 minutes.
Do You Only Perform Residential Window Treatments?
As North Hampton’s one-stop shop, we are capable of handling all types of commercial window covering projects, no matter how big or small. We offer window treatments that are specifically designed to pass flame retardant codes and also carry green-certified products for LEEDs building requirements.
How to Clean Your Window Coverings
The best way to keep your window coverings clean is with a duster or vacuum cleaner. A full-sized vacuum cleaner meant for your floors will be a bit tricky to use, so it's best to use a smaller hand-sized one to prevent damaging anything or potentially injuring yourself.
Do You Offer Payment Options?
Our team requires a 50% deposit to start the order, with the balance due at the installation. We accept cash, check, and American Express, Discover, MasterCard, and Visa for your convenience.
Do you have a question not answered here? Call us today at (603) 945-5884 and we’ll be happy to help!
“The blind/shade purchasing and installation experience with Marty at Alton Bay was seamless. He was very easy to communicate with.” - Caroline P.